With APEX your call center will go from stagnant to agile.
Legacy technology doesn’t have flexibility, so we’ve built APEX to be a responsive solution. We’ve created a quick, pain-free integration and a simple, user-friendly one-screen interface to bring call centers into the present and beyond. Read why New Orleans chose APEX.
Unified Ecosystem
Unify the flow of audio, rich data, 3rd party applications, IoT devices on the APEX cloud call management platform. Distribute it all in real-time from the citizens to call centers and field responders for better decisions and safer outcomes.
Customization
APEX is the only cloud-native call management solution with customization. We offer an array of capabilities: live transcript, translation, video, and so much more. Activate what you need and expand on demand.
Superior Connectivity
Failsafe to keep everyone safe. APEX remains active and working, even with infrastructure failures and internet outages. Unlike legacy technology, APEX remains online and fully functional regardless of the network status caused by natural disasters or infrastructure issues.